Sephora Operations Consultant

Saguenay • Canada

Friday, August 22, 2025

Sephora, a subsidiary of Louis Vuitton Moët Hennessy (LVMH), stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert and unbiased services, and an interactive shopping environment. Operating approximately 1,900 stores across 29 countries, Sephora continues to expand its presence with a growing network of 360 stores in North America. The company launched its first U.S. store in New York in 1998 and its first Canadian store in Toronto in 2004. Sephora's North American headquarters are located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile register operators.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and testers following company policies.
9. Ensure all visual elements are checked and report missing or damaged items to the Operations Supervisor.
10. Adhere to safety and cleanliness standards at all times.
11. Report inventory issues to supervisors or store management.
12. Enforce sample policies and procedures.
13. Participate in inventory audits.
14. Receive training for cashier duties as designated.

1. Ability to work collaboratively with supervisors and team members.
2. Strong attention to detail in maintaining organizational standards.

1. Excellent customer service skills.
2. Proficiency in inventory management.
3. Strong organizational skills.
4. Ability to handle multiple tasks efficiently.

Beginner level experience in retail operations or a related field is required.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury beauty industry.

Sephora fosters an innovative and inclusive workplace culture, emphasizing creativity, collaboration, and a commitment to excellence in the beauty retail sector.