Sephora Operations Consultant

Rocky View • Canada

Wednesday, July 16, 2025

Sephora, a distinguished brand under the auspices of LVMH Moet Hennessy Louis Vuitton, the preeminent luxury goods conglomerate, is renowned for its innovative approach to beauty retail. With an extensive network of approximately 1,900 stores across 29 countries, including over 360 in North America, Sephora is a leader in offering a diverse array of prestige products, expert service, and an interactive shopping experience. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Ensure adherence to Sephora's merchandising concepts and participate in programs to reduce loss.
5. Perform timely shipment receipt and processing, and organize the stockroom according to company standards.
6. Process transfers, damages, and testers per company guidelines.
7. Check in visual elements and report any missing or damaged pieces to the Operations Supervisor.
8. Communicate inventory issues to Supervisors, Assistant Managers, or the Store Manager.
9. Ensure compliance with sampling policies and procedures and participate in inventory control.
10. Be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication abilities.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and customer-centric service. As part of the LVMH family, employees are encouraged to pursue excellence and creativity in a supportive environment that values diversity and professional development.