Sephora Operations Consultant

Quebec • Canada

Saturday, May 17, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative retail environment. With approximately 1,900 stores across 29 countries, including a burgeoning presence of 360 locations in North America, Sephora continues to expand its influence. The North American headquarters are located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide professional and courteous customer service during store hours.
2. Assist in training cashiers and mobile register operators.
3. Maintain cleanliness and organization standards in the cashier area.
4. Apply Sephora's merchandising concepts and assist in loss prevention programs.
5. Receive and process deliveries promptly.
6. Organize and maintain the warehouse according to company standards.
7. Manage transfers, damaged products, and demonstrators as per company guidelines.
8. Verify visual elements and report missing or damaged items to the operations supervisor.
9. Ensure compliance with safety and cleanliness standards at all times.
10. Report stock issues and concerns to supervisors or store management.
11. Enforce policies and procedures regarding samples.
12. Participate in inventory audits.
13. Designated consultants may receive training to perform cashier duties.

1. Strong customer service orientation
2. Proficiency in merchandising concepts
3. Organizational skills
4. Attention to detail
5. Effective communication skills
6. Ability to work collaboratively in a team environment

Previous experience in retail operations or a similar role is advantageous.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and collaboration among its employees. As part of the LVMH group, Sephora is committed to excellence and sustainability, providing a supportive environment for career advancement.