Sephora Operations Consultant

Quebec • Canada

Sunday, April 27, 2025

Sephora, a subsidiary of the prestigious LVMH Group, stands as a trailblazer in the luxury beauty industry. With an extensive portfolio of high-end products, Sephora is renowned for its expert services, engaging shopping environments, and continuous innovation. Operating approximately 1,900 stores across 29 countries, Sephora has a robust presence in North America with a growing network of 360 locations. The North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile cashiers.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and demonstrators in line with company policies.
9. Communicate missing or damaged visual elements to the Operations Supervisor.
10. Ensure compliance with safety and cleanliness standards at all times.
11. Report inventory issues to supervisors or store management.
12. Enforce sample policies and participate in inventory audits.
13. Designated consultants may receive training to perform cashier duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Attention to detail
5. Effective communication skills

Experience in retail operations or a similar environment is preferred.

Sephora offers a dynamic work environment with opportunities for professional growth within the luxury beauty sector.

Sephora fosters an innovative and inclusive workplace culture, emphasizing collaboration, creativity, and a commitment to excellence in the luxury beauty industry.