Sephora Operations Consultant

Quebec • Canada

Friday, April 25, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the beauty industry, renowned for its extensive array of luxury products, expert services, and innovative retail environment. With approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America, Sephora continues to expand its influence. The brand's North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and execute merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cash desk hosts and consultants on register operations.
4. Maintain cleanliness and organization standards in the cash area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly, ensuring warehouse organization aligns with company standards.
7. Manage transfers, damaged products, and testers according to company guidelines.
8. Verify visual elements and report missing or damaged items to the Operations Supervisor.
9. Ensure safety and cleanliness standards are consistently met.
10. Report stock issues and concerns to supervisors or store management.
11. Enforce policies and procedures regarding samples and participate in inventory audits.
12. Some consultants may receive training to perform cash desk host duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in merchandising concepts
4. Attention to detail
5. Effective communication skills

Previous experience in retail operations or a similar role is preferred.

Employees enjoy a dynamic work environment with opportunities for professional growth within a leading luxury beauty retailer.

Sephora fosters an interactive and innovative shopping environment, emphasizing expert, unbiased service and a commitment to luxury and beauty. The company values diversity, creativity, and collaboration among its team members.