Sephora Operations Consultant

Quebec • Canada

Saturday, April 5, 2025

Sephora, a subsidiary of the prestigious LVMH Group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and interactive shopping environment. With approximately 1,900 stores across 29 countries, including a burgeoning network of 360 locations in North America, Sephora continues to expand its footprint. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cash hosts and consultants on cash register operations.
4. Maintain cleanliness and organization standards in the cash area.
5. Support Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and demonstrators per company guidelines.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report stock issues to supervisors or store management.
12. Enforce policies and procedures regarding samples.
13. Participate in stock audits.
14. Some consultants may receive training to perform cash host functions.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in merchandising concepts
4. Attention to detail
5. Ability to work collaboratively

Experience in retail operations or a similar environment is preferred.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an innovative and inclusive workplace culture, emphasizing collaboration, creativity, and a commitment to excellence in the luxury beauty industry.