Sephora Operations Consultant

Pointe-Claire • Canada

Tuesday, June 17, 2025

Sephora, a subsidiary of the prestigious LVMH group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative retail environment. With approximately 1,900 stores across 29 countries, including a rapidly expanding network of 360 locations in North America, Sephora has been a staple in the beauty market since its first U.S. store opened in New York in 1998 and its Canadian debut in Toronto in 2004. The North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure efficient warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and other staff on register operations.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle product transfers, damaged goods, and samples as per company guidelines.
9. Communicate missing or damaged visual elements to the Operations Supervisor.
10. Ensure compliance with safety and cleanliness standards at all times.
11. Report inventory issues to supervisors or store management.
12. Participate in inventory audits.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Effective communication skills
5. Ability to work collaboratively in a team environment

Experience in retail operations or a similar environment is preferred but not mandatory.

Sephora offers a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and a passion for beauty. As part of the LVMH group, employees are encouraged to pursue excellence and creativity in a supportive environment that values diversity and professional growth.