Sephora Operations Consultant

Pickering • Canada

Wednesday, April 23, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its influence, boasting over 360 stores across North America. The brand's North American headquarters are strategically positioned in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and report missing/damaged pieces to the Operations Supervisor.
9. Ensure safety and tidiness standards are respected and maintained at all times.
10. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or Store Manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment. Opportunity for career growth within a leading luxury retail group.

Sephora fosters an inclusive and dynamic work environment where innovation and creativity are encouraged. The company values diversity and is committed to providing employees with opportunities for growth and development within the luxury retail sector.