Sephora Operations Consultant

Pickering • Canada

Wednesday, April 23, 2025

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative retail experiences. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, particularly in North America, where it operates over 360 stores. The brand is committed to delivering exceptional customer experiences and fostering a dynamic work environment.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora’s merchandising standards.
4. Perform timely shipment receipt and processing, and organize stockroom according to company standards.
5. Process transfers, damages, and testers, and communicate any issues to the Operations Supervisor.
6. Ensure compliance with safety, tidiness, and sampling policies.
7. Participate in inventory control and communicate inventory issues to management.
8. Cross-train in cashier functions as needed.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Strong computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for professional growth within a leading luxury brand.

Sephora fosters an inclusive and dynamic workplace culture that values innovation, customer service excellence, and employee development. As part of the LVMH group, Sephora offers employees the opportunity to be part of a global leader in luxury goods, with a commitment to sustainability and diversity.