Sephora Operations Consultant

Peterborough • Canada

Friday, October 17, 2025

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton group, is a pioneering force in the beauty industry, renowned for its extensive range of prestigious products, expert service, and innovative shopping experiences. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic work environment and dedication to employee development.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone and stockroom.
4. Participate in programs to reduce shortage and loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom per company standards.
7. Process transfers, damages, and testers according to company standards.
8. Communicate inventory issues or concerns to supervisors or managers.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Strong computer, arithmetic, and organizational skills.
2. Ability to multitask while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible work schedule including evenings, weekends, and holidays. Opportunity to work in a fragrance-filled environment and engage with a diverse clientele.

Sephora fosters a vibrant and inclusive workplace culture that emphasizes innovation, collaboration, and professional growth. Employees are encouraged to engage with the brand's dynamic environment and contribute to its legacy of excellence.