Sephora Operations Consultant

Ottawa • Canada

Sunday, October 26, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its extensive range of luxury products, expert services, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, particularly across North America, where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic shopping experiences and its robust online platform, Sephora.com, which is a leader in beauty e-commerce.

1. Provide exceptional client service during store hours.
2. Assist in training cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization in the cashier zone.
4. Support Sephora's merchandising concepts and participate in loss prevention programs.
5. Receive and process shipments efficiently.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers as per company guidelines.
8. Communicate inventory issues to supervisors or managers.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control activities.
11. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multitask while attending to client and business needs.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for professional growth within a leading luxury brand.

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, client satisfaction, and professional development. Employees are encouraged to engage with the brand's dynamic environment and contribute to its legacy of excellence.