Sephora Operations Consultant

Ottawa • Canada

Saturday, September 13, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive range of luxury products, expert service, and innovative retail environment. With approximately 1,900 stores across 29 countries, Sephora has established a significant presence in North America, including over 360 locations. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exceptional customer service and assist clients during store hours.
2. Support the Operations Supervisor in maintaining stockroom organization and merchandise updates.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) systems.
4. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
5. Participate in programs to reduce inventory loss and shortage.
6. Perform timely receipt and processing of shipments and organize stockroom according to company standards.
7. Process transfers, damages, and testers per company guidelines.
8. Ensure safety and tidiness standards are consistently met.
9. Communicate inventory issues to supervisors or store management.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multitask while attending to client and business needs.

1-2 years of experience in retail or client service, preferably in a stockroom role.

High School diploma or equivalent.

Work in a vibrant, fragrance-filled environment with opportunities for professional growth and development.

Sephora fosters an inclusive and dynamic workplace culture, emphasizing innovation, diversity, and collaboration. Employees are encouraged to engage in continuous learning and development, contributing to a vibrant and supportive community.