Sephora Operations Consultant

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its exceptional range of prestige products and innovative retail environment. With a robust presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence in North America, supported by corporate offices in San Francisco, New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora’s merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
8. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task and manage time effectively.
4. Problem-solving skills.
5. Effective communication skills.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth in a leading luxury group.

Sephora fosters an interactive and innovative shopping environment, prioritizing unbiased service and client satisfaction. As part of the LVMH group, Sephora offers a dynamic workplace culture that values creativity and excellence.