Sephora Operations Consultant

Ottawa • Canada

Friday, August 1, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a pioneer in the beauty retail industry, renowned for its extensive range of luxury products, expert service, and innovative shopping experience. With a global presence of approximately 1,900 stores across 29 countries, Sephora maintains a significant footprint in North America, operating over 360 stores. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide professional and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in shortage/loss reduction programs.
5. Perform timely shipment receipt and processing.
6. Organize and maintain stockroom according to company standards.
7. Process transfers, damages, and testers per company guidelines.
8. Communicate inventory issues to Supervisors or Store Management.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer skills.
2. Strong arithmetic and organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible work schedule including evenings, weekends, and holidays.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and professional growth. Employees are encouraged to express their creativity and contribute to a vibrant team environment.