Sephora Operations Consultant

Ottawa • Canada

Monday, June 2, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive collection of prestige products, expert service, and innovative retail environment. With a global presence of approximately 1,900 stores in 29 countries, Sephora continues to expand its footprint across North America, operating over 360 stores. The North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora’s merchandising standards.
4. Participate in programs to reduce inventory shortage and loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task and manage time effectively.
4. Problem-solving and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for career advancement within a leading global beauty retailer.

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, client satisfaction, and professional growth. As part of the LVMH group, employees are part of a prestigious network that values excellence and creativity.