Sephora Operations Consultant

Ottawa • Canada

Tuesday, May 20, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation and excellence in the beauty retail sector. Renowned for its extensive range of prestige products and expert, unbiased service, Sephora offers an interactive shopping experience that is both engaging and transformative. With a robust presence of approximately 1,900 stores in 29 countries, including over 360 locations across North America, Sephora continues to expand its influence in the beauty industry. The brand's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company guidelines.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible availability including evenings, weekends, and holidays is required. Physical requirements include working in a fragrance-filled environment, lifting and carrying up to 50 pounds, and bending and stretching to stock shelves.

Sephora fosters a dynamic and inclusive workplace culture that thrives on innovation, collaboration, and a passion for beauty. As part of the LVMH group, Sephora employees are part of a global network committed to excellence and creativity in the luxury sector.