Sephora Operations Consultant

Ottawa • Canada

Saturday, May 17, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative shopping experiences. With a robust presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, including over 360 locations in North America. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, and organize stockroom per company standards.
5. Process transfers, damages, and testers according to company guidelines.
6. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer, arithmetic, and organizational skills.
2. Ability to multi-task while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, client service excellence, and professional development within the luxury beauty sector.