Sephora Operations Consultant

Ottawa • Canada

Wednesday, March 12, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative shopping experiences. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, including over 360 locations across North America. The brand's commitment to excellence and innovation is reflected in its dynamic work environment and dedication to employee development.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, and organize stockroom per company standards.
5. Process transfers, damages, and testers according to company protocols.
6. Communicate inventory issues to supervisors and ensure compliance with sampling policies.
7. Participate in inventory control and programs to reduce shortage/loss.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Strong computer, arithmetic, and organizational skills.
2. Ability to multi-task and manage time effectively.
3. Excellent problem-solving and communication skills.

1-2 years of retail or client service experience, preferably in a stockroom capacity.

High School diploma or equivalent.

Sephora offers a dynamic and supportive work environment, opportunities for career advancement, and a comprehensive benefits package.

Sephora fosters a vibrant and inclusive workplace culture that emphasizes innovation, collaboration, and personal growth. As part of the LVMH group, employees are encouraged to excel and contribute to the brand's ongoing success in the luxury beauty sector.