Sephora Operations Consultant

Niagara-on-the-Lake • Canada

Tuesday, November 4, 2025

Sephora, a subsidiary of LVMH Moët Hennessy Louis Vuitton, stands as a venerated leader in the beauty industry, renowned for its extensive range of premium products, impartial expert advice, and innovative retail environment. With a global presence of approximately 1,900 stores in 29 countries, Sephora continues to expand its influence, particularly in North America, where it operates over 360 stores. The brand's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exceptional client service during store hours, offering professional and knowledgeable assistance.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and Mobile POS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Efficiently process shipments and organize stockroom per company protocols.
5. Handle transfers, damages, and testers according to company standards.
6. Ensure safety and tidiness standards are consistently met.
7. Communicate inventory issues to supervisors and management.
8. Participate in inventory control and ensure compliance with sampling policies.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective multi-tasking and time management skills.
4. Excellent problem-solving and communication skills.
5. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters an inclusive and innovative culture, emphasizing professional growth and a commitment to excellence in client service. As part of LVMH, employees benefit from being part of a global luxury leader that values creativity and collaboration.