Sephora Operations Consultant

Newmarket • Canada

Friday, July 25, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive range of prestigious products, expert service, and innovative retail environment. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America, where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic work culture and dedication to employee development.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control activities.
10. Cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters a collaborative and innovative workplace culture, encouraging employees to thrive in a dynamic retail environment. The brand values diversity, creativity, and a commitment to excellence, providing a supportive atmosphere for professional growth.