Sephora Operations Consultant

Montreal • Canada

Thursday, October 23, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative retail environment. With approximately 1,900 stores across 29 countries, including a burgeoning network of 360 locations in North America, Sephora continues to expand its footprint. The North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto. Since its inception in the U.S. in 1998 and Canada in 2004, Sephora has maintained its status as a leading beauty retailer.

1. Collaborate with the Operations Supervisor to ensure efficient warehouse organization and merchandise updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and consultants on register operations.
4. Maintain cleanliness and organization standards in the cashier area.
5. Support Sephora's merchandising concepts and participate in programs to minimize shortages and losses.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and testers in compliance with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure adherence to safety and cleanliness standards at all times.
11. Report inventory issues and concerns to supervisors or store management.
12. Enforce policies and procedures regarding samples.
13. Participate in inventory audits.

1. Ability to work collaboratively with team members and supervisors.
2. Strong attention to detail and organizational skills.
3. Excellent communication skills.

1. Customer service excellence
2. Merchandising knowledge
3. Inventory management
4. Problem-solving abilities

Beginner level experience in retail or operations is required.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and collaboration among its employees. As part of the LVMH group, Sephora offers a unique blend of luxury and accessibility, providing employees with a platform to excel in the beauty industry.