Sephora Operations Consultant
Sephora, a subsidiary of the prestigious LVMH group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative shopping environment. With approximately 1,900 stores across 29 countries, including a rapidly expanding network of 360 locations in North America, Sephora has solidified its presence as a leader in the market. The North American headquarters are located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.
- Provide professional and courteous customer service during store hours.
- Assist in training cashiers and mobile register consultants.
- Maintain cleanliness and organization in the cashier area.
- Apply Sephora's merchandising concepts and participate in loss prevention programs.
- Receive and process deliveries promptly.
- Organize and maintain the warehouse according to company standards.
- Manage transfers, damaged products, and demonstrators as per company guidelines.
- Check visual elements and report missing or damaged items to the operations supervisor.
- Ensure safety and cleanliness standards are met at all times.
- Report stock issues and concerns to supervisors or store management.
- Enforce sample policies and procedures.
- Participate in stock audits.
- Some consultants will be trained to perform cashier duties.
- Ability to provide excellent customer service.
- Familiarity with merchandising concepts.
- Understanding of safety and cleanliness standards.
- Strong organizational skills.
- Effective communication abilities.
- Attention to detail.
Beginner level experience in retail operations or a related field is required.
Employees enjoy a dynamic work environment with opportunities for professional growth within the luxury beauty sector.
Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and a commitment to exceptional customer experiences. As part of the LVMH family, employees are encouraged to pursue excellence and creativity in their roles.


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