Sephora Operations Consultant

Montreal • Canada

Friday, September 19, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the beauty industry. Renowned for its extensive range of luxury products, expert services, and innovative retail environment, Sephora operates approximately 1,900 stores across 29 countries. In North America, the brand continues to expand its footprint with over 360 locations. The North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandise updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile checkout staff.
4. Maintain cleanliness and organization standards in the checkout area.
5. Support Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and demonstrators in line with company policies.
9. Inspect visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure compliance with safety and cleanliness standards at all times.
11. Report inventory issues to supervisors or store management.
12. Enforce sample policies and procedures.
13. Participate in inventory audits.
14. Selected consultants will be trained to perform cashier duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Effective communication skills
4. Attention to detail
5. Ability to work collaboratively in a team environment

Beginner level experience in retail or operations is required.

Employees are offered a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an inclusive and dynamic workplace culture, emphasizing innovation, collaboration, and a passion for beauty. As part of the LVMH group, employees are encouraged to pursue excellence and creativity in a supportive and engaging environment.