Sephora Operations Consultant

Montreal • Canada

Friday, August 8, 2025

Sephora, a subsidiary of the esteemed luxury conglomerate Louis Vuitton Moët Hennessy (LVMH), is a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, interactive shopping environment, and pioneering innovations. With approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America, Sephora continues to expand its footprint. The North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and execute merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and consultants on register operations.
4. Maintain cleanliness and organization standards in the cashier area.
5. Understand and implement Sephora's merchandising concepts.
6. Participate in programs aimed at reducing shrinkage and losses.
7. Receive and process deliveries promptly.
8. Organize and maintain the warehouse according to company standards.
9. Manage transfers, damaged products, and testers in line with company policies.
10. Inspect visual elements and report missing or damaged items to the Operations Supervisor.
11. Ensure compliance with safety and cleanliness standards at all times.
12. Report stock issues and concerns to supervisors or store management.
13. Enforce policies and procedures regarding samples.
14. Participate in stock audits.
15. Designated consultants may receive training to perform cashier duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in merchandising concepts
4. Ability to manage inventory and stock issues
5. Effective communication skills

Beginner level experience in retail operations or a related field is required.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an inclusive and innovative workplace culture, emphasizing collaboration, creativity, and excellence in the luxury beauty industry. As part of the LVMH family, Sephora employees benefit from a rich heritage of luxury and a commitment to sustainability and social responsibility.