Sephora Operations Consultant

Montreal • Canada

Thursday, July 31, 2025

Sephora, a trailblazer in the beauty industry, is part of the prestigious LVMH group, the world's leading luxury goods conglomerate. With approximately 1,900 stores across 29 countries and a rapidly expanding presence in North America, Sephora offers a dynamic shopping experience through its extensive range of luxury products, expert services, and innovative retail environment. The company's North American headquarters are located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile cash register consultants.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in programs to reduce shrinkage and losses.
6. Receive and process deliveries promptly, ensuring warehouse organization according to company standards.
7. Manage transfers, damaged products, and demonstrators as per company guidelines.
8. Verify visual elements and report missing or damaged items to the Operations Supervisor.
9. Ensure safety and cleanliness standards are upheld at all times.
10. Report inventory issues and concerns to supervisors or store management.
11. Enforce policies and procedures regarding samples.
12. Participate in inventory audits.
13. Receive training to perform cashier duties as needed.

1. Strong organizational skills
2. Excellent communication abilities
3. Customer service orientation
4. Attention to detail
5. Ability to work collaboratively

Beginner level experience in retail operations or a related field is required.

Employees enjoy a comprehensive benefits package, including access to exclusive discounts on luxury beauty products.

Sephora fosters an inclusive and innovative workplace culture that encourages creativity and collaboration. As part of the LVMH group, employees are part of a global network that values excellence and growth.