Sephora Operations Consultant

Montreal • Canada

Wednesday, June 25, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the beauty industry. Renowned for its extensive range of luxury products, unbiased expert services, and interactive shopping environment, Sephora operates approximately 1,900 stores across 29 countries, including a rapidly expanding network of 360 locations in North America. With its North American headquarters in San Francisco and corporate offices in New York, Montreal, and Toronto, Sephora continues to lead with innovation and excellence.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and consultants on register operations.
4. Maintain cleanliness and organization standards in the cashier area.
5. Support Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and demonstrators in line with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure adherence to safety and cleanliness standards at all times.
11. Report stock issues to supervisors or store management.
12. Enforce sample policies and participate in inventory audits.
13. Designated consultants may receive training to perform cashier duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in merchandising concepts
4. Attention to detail
5. Ability to work collaboratively

Previous experience in retail operations or a similar role is preferred.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and collaboration. As part of the LVMH family, Sephora employees benefit from a commitment to excellence and a passion for the beauty industry.