Sephora Operations Consultant

Montreal • Canada

Saturday, May 17, 2025

Sephora, a subsidiary of the prestigious LVMH group, stands as a trailblazer in the beauty sector, offering an extensive range of luxury products, unbiased expert services, and an interactive shopping environment. With approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, including a robust network of 360 locations in North America. The brand's North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Partner with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile cash register operators.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Organize and maintain the warehouse according to company standards.
8. Manage transfers, damaged products, and demonstrators in line with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report stock issues to supervisors or store managers.
12. Enforce sample policies and procedures.
13. Participate in inventory audits.
14. Receive training to perform cashier duties as needed.

1. Strong organizational skills
2. Excellent customer service abilities
3. Ability to work collaboratively in a team environment
4. Attention to detail
5. Proficiency in inventory management
6. Effective communication skills

Experience in retail operations or a similar environment is preferred.

Part-time employees may be eligible for benefits such as employee discounts and access to training programs.

Sephora fosters an inclusive and dynamic workplace culture, characterized by innovation, collaboration, and a commitment to excellence in the luxury beauty industry. Employees are encouraged to embrace creativity and contribute to the brand's ongoing success.