Sephora Operations Consultant

Montreal • Canada

Saturday, May 3, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the beauty industry. Renowned for its extensive range of luxury products, impartial expert services, and interactive shopping environment, Sephora operates approximately 1,900 stores across 29 countries. With a burgeoning network of 360 locations in North America, Sephora's North American headquarters are situated in San Francisco, complemented by corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandise updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile register consultants.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Organize and maintain the warehouse according to company standards.
8. Manage transfers, damaged products, and demonstrators in line with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report stock issues and concerns to supervisors or store management.
12. Enforce sample policies and participate in inventory audits.
13. Some designated consultants will receive training to perform cashier duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in merchandising concepts
4. Ability to work collaboratively with team members
5. Attention to detail in inventory management

Previous experience in retail operations or a related field is preferred but not mandatory.

The role offers a dynamic work environment with opportunities for professional growth within a leading luxury beauty retailer.

Sephora fosters an innovative and inclusive workplace culture that encourages creativity and collaboration. As part of the LVMH group, employees are immersed in a world of luxury and excellence, with opportunities to engage with a diverse range of beauty products and services.