Sephora Operations Consultant

Montreal • Canada

Tuesday, February 18, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the illustrious LVMH group, a global leader in luxury goods. LVMH supports over 70 prestigious brands, including Louis Vuitton, Celine, Marc Jacobs, and Dior, offering a dynamic and enriching environment for career growth and development.

1. Collaborate with the Operations Supervisor to maintain stockroom organization and merchandise updates.
2. Provide friendly, professional, and competent customer service during store hours.
3. Assist in training cashiers and advisors on point-of-sale systems.
4. Maintain cleanliness and organization standards in the checkout area.
5. Contribute to SEPHORA's merchandising concepts.
6. Participate in programs aimed at reducing shortages and losses.
7. Receive and process shipments promptly.
8. Organize and maintain stock according to company standards.
9. Handle transfers, damages, and testers in line with company policies.
10. Ensure all visual elements are checked and report any missing or damaged items to the Operations Supervisor.
11. Adhere to safety and order standards at all times.
12. Communicate stock-related issues to supervisors, assistant managers, or store directors.
13. Ensure compliance with sampling policies and procedures.
14. Participate in inventory control.
15. Designated consultants will be trained in cashier duties.

1. 1 to 2 years of experience in retail or customer service, preferably in a warehouse setting.
2. Strong computer, arithmetic, and organizational skills.
3. Ability to multitask while attending to customer and business needs.
4. Effective time management, problem-solving, and communication skills.
5. High school diploma or equivalent.
6. Flexible availability, including evenings, weekends, and holidays.

1. Customer service excellence
2. Inventory management
3. Merchandising
4. Time management
5. Problem-solving
6. Communication

1 to 2 years of experience in retail or customer service, preferably in a warehouse setting.

High school diploma or equivalent.

Employees enjoy discounts, complimentary products, and exclusive brand events. Extensive training is provided to support personalized career development plans.

Sephora prides itself on a vibrant workplace culture where employees work alongside some of the most skilled professionals in the industry. The company invests heavily in education and training, fostering an environment where employees can achieve their career goals. As part of the LVMH family, Sephora offers unparalleled opportunities for growth within the luxury sector.