Sephora Operations Consultant

Montreal • Canada

Monday, January 20, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its extensive range of prestigious products, impartial expert service, and innovative shopping experiences. With a robust presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America, where it boasts over 360 stores. The brand's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exemplary client service with professionalism and expertise during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs aimed at reducing inventory loss.
5. Efficiently manage shipment receipt and processing, ensuring stockroom organization.
6. Process transfers, damages, and testers according to company standards.
7. Communicate inventory issues to supervisors and managers.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multitask while attending to client and business needs.

1-2 years of experience in the retail or client service industry, ideally within a stockroom capacity.

High School diploma or equivalent.

Opportunity to work in a dynamic and fragrance-filled environment with the potential for career growth within a leading luxury brand.

Sephora fosters an inclusive and innovative workplace culture, where employees are encouraged to express their creativity and passion for beauty. The brand values diversity and is committed to providing a supportive environment that nurtures professional development and personal growth.