Sephora Operations Consultant

Sephora, owned by Louis Vuitton Moët Hennessy (LVMH), is a leading pioneer in the beauty industry, offering a wide range of luxury products, expert services, and an interactive shopping environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, including a growing network of 360 locations in North America. The North American headquarters is located in San Francisco, with corporate offices in New York, Montreal, and Toronto.

1. Provide professional and courteous customer service during store hours.
2. Assist in training other cashiers and consultants on register operations.
3. Maintain cleanliness and organization in the checkout area.
4. Understand and help implement Sephora's merchandising concepts.
5. Participate in programs to reduce shrinkage and loss.
6. Receive and process deliveries promptly.
7. Organize and maintain the warehouse according to company standards.
8. Manage transfers, damaged products, and testers as per company guidelines.
9. Verify visual elements and report missing or damaged items to the operations supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report inventory issues and concerns to supervisors or store management.
12. Enforce policies and procedures regarding samples.
13. Participate in inventory audits.
14. Some designated consultants will also be trained to perform cashier duties.

1. Customer service
2. Merchandising
3. Inventory management
4. Organizational skills
5. Attention to detail

Sephora offers an interactive and innovative shopping environment, with a focus on luxury beauty products and expert services. The company values cleanliness, organization, and customer satisfaction in its stores.