Sephora Operations Consultant

Montreal • Canada

Friday, January 17, 2025

Sephora, a leader in the beauty industry, is part of the prestigious LVMH group, the world's foremost luxury goods conglomerate. Renowned for its vast array of luxury products, expert services, and innovative shopping experiences, Sephora operates approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America. The brand's North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile cash register operators.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and testers as per company guidelines.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report inventory issues and concerns to supervisors or store management.
12. Enforce policies and procedures regarding samples.
13. Participate in stock verification.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Effective communication skills
5. Attention to detail

Experience in retail operations or a similar role is preferred.

Employees enjoy a dynamic work environment, opportunities for professional growth, and access to a wide range of beauty products.

Sephora fosters an interactive and innovative shopping environment, emphasizing expertise, diversity, and inclusivity. The company values creativity and collaboration, offering a vibrant workplace culture that encourages professional development.