Sephora

Operations Consultant

Sephora, part of the LVMH group, is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach and commitment to customer service, Sephora provides a dynamic and engaging work environment.

1. Provide friendly, professional, and competent customer service during store hours.
2. Assist in training cashiers and advisors on point of sale and SPM systems.
3. Maintain cleanliness and organization in the checkout area.
4. Contribute to Sephora's merchandising concepts.
5. Participate in programs to reduce shortages and losses.
6. Receive and process shipments in a timely manner.
7. Organize and maintain stock according to company standards.
8. Process transfers, damages, and testers as per company standards.
9. Verify all visual elements and report missing/damaged items to the operations supervisor.
10. Ensure safety and order standards are maintained at all times.
11. Communicate stock-related issues or concerns to supervisors, assistant manager, or store director.
12. Ensure compliance with sampling policies and procedures.
13. Participate in inventory control.
14. Designated consultants will be trained in cashier functions.

1. 1 to 2 years of experience in retail or customer service, preferably in a warehouse setting.
2. Good computer, arithmetic, and organizational skills.
3. Ability to multitask while being attentive to customer and business needs.
4. Effective time management, problem-solving, and communication skills.
5. High school diploma or equivalent.
6. Flexible availability, including evenings, weekends, and holidays.

1. Customer service
2. Training and development
3. Merchandising
4. Inventory management
5. Safety compliance
6. Communication

1 to 2 years of experience in retail or customer service, preferably in a warehouse setting.

High school diploma or equivalent.

Employee discountsFree productsExclusive brand eventsExtensive training and career development opportunities

Sephora offers a vibrant and inclusive work environment where employees are encouraged to grow and develop their careers. Located in Montreal, the store provides a dynamic atmosphere with a focus on teamwork and customer satisfaction.