Sephora Operations Consultant

Mont-Royal • Canada

Saturday, July 26, 2025

Sephora, a subsidiary of the esteemed LVMH group, stands as a trailblazer in the beauty industry, renowned for its extensive array of luxury products, expert services, and innovative retail environment. With a presence in approximately 1,900 stores across 29 countries, including a burgeoning network of 360 locations in North America, Sephora is a leader in beauty retail. The North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile cash register operators.
4. Maintain cleanliness and organization standards in the cashier area.
5. Implement Sephora's merchandising concepts.
6. Participate in programs aimed at reducing shrinkage and losses.
7. Receive and process deliveries promptly.
8. Organize and maintain the warehouse according to company standards.
9. Manage transfers, damaged products, and testers in line with company policies.
10. Verify visual elements and report missing or damaged items to the Operations Supervisor.
11. Ensure compliance with safety and cleanliness standards at all times.
12. Report inventory issues and concerns to supervisors or store management.
13. Enforce policies and procedures regarding samples.
14. Participate in inventory audits.
15. Designated consultants may receive training to perform cashier duties.

1. Ability to work collaboratively with supervisors and team members.
2. Strong organizational skills and attention to detail.
3. Customer service orientation.

1. Proficiency in inventory management.
2. Knowledge of merchandising principles.
3. Effective communication skills.

Entry-level experience is acceptable, with a preference for candidates familiar with retail operations.

Employees enjoy access to luxury beauty products, professional development opportunities, and a dynamic work environment.

Sephora fosters a vibrant and inclusive workplace culture that encourages innovation, collaboration, and professional growth. As part of the LVMH family, employees are immersed in a world of luxury and are empowered to deliver exceptional customer experiences.