Sephora Operations Consultant

Mirabel • Canada

Wednesday, September 3, 2025

Sephora, a subsidiary of the esteemed luxury conglomerate Louis Vuitton Moët Hennessy (LVMH), stands as a trailblazer in the beauty industry. Renowned for its extensive array of luxury products, expert services, and innovative shopping experiences, Sephora operates approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America. With its North American headquarters in San Francisco and additional corporate offices in New York, Montreal, and Toronto, Sephora continues to lead in beauty retail both in-store and online.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cash wrap hosts and consultants on register operations.
4. Maintain cleanliness and organization standards in the cash wrap area.
5. Support the implementation of Sephora's merchandising concepts.
6. Participate in programs aimed at reducing shrinkage and losses.
7. Receive and process deliveries promptly.
8. Manage warehouse organization and maintenance according to company standards.
9. Handle transfers, damaged products, and testers in compliance with company policies.
10. Inspect visual elements and report missing or damaged items to the Operations Supervisor.
11. Ensure adherence to safety and cleanliness standards at all times.
12. Report inventory issues and concerns to supervisors or store management.
13. Enforce policies and procedures regarding samples.
14. Participate in inventory audits.
15. Receive training to perform cash wrap host duties as needed.

1. Strong organizational skills
2. Excellent customer service abilities
3. Effective communication skills
4. Attention to detail
5. Ability to work collaboratively

Beginner level experience is acceptable, with a focus on customer service and retail operations.

The position offers the opportunity to work within a leading global luxury brand, with potential for career growth and development.

Sephora fosters an innovative and dynamic workplace culture, emphasizing collaboration, creativity, and a commitment to excellence in the beauty industry. Employees are encouraged to bring their unique perspectives and skills to contribute to the brand's ongoing success.