Sephora Operations Consultant

Mirabel • Canada

Tuesday, June 17, 2025

Sephora, a subsidiary of LVMH, the world's leading luxury goods conglomerate, stands as a trailblazer in the beauty industry. Renowned for its extensive range of luxury products, impartial expert services, and interactive shopping environment, Sephora operates approximately 1,900 stores across 29 countries. In North America, Sephora continues to expand its network, with its first U.S. store opening in New York in 1998 and its Canadian debut in Toronto in 2004. The North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile register consultants.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in programs to reduce shrinkage and losses.
6. Receive and process deliveries promptly.
7. Organize and maintain the warehouse according to company standards.
8. Manage transfers, damaged products, and testers per company guidelines.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report stock issues and concerns to supervisors or store managers.
12. Enforce policies and procedures regarding samples.
13. Participate in inventory audits.
14. Designated consultants may receive training to perform cashier duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Ability to work collaboratively in a team environment
5. Attention to detail

Relevant experience in retail operations or a similar environment is preferred.

Employees enjoy a dynamic work environment with opportunities for professional growth within the luxury beauty sector.

Sephora fosters an innovative and interactive shopping experience, emphasizing professional development and a collaborative workplace culture. As part of LVMH, Sephora values creativity, excellence, and entrepreneurial spirit.