Sephora Operations Consultant

Milton • Canada

Tuesday, July 15, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty industry, renowned for its extensive range of prestige products and exceptional customer service. As part of the world's leading luxury goods conglomerate, Sephora operates approximately 1,900 stores across 29 countries, with a significant presence in North America, including over 360 stores. The brand is celebrated for its innovative retail environment and commitment to beauty excellence.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom per company standards.
7. Process transfers, damages, and testers according to company standards.
8. Check in all visual elements and report missing/damaged pieces to Operations Supervisor.
9. Ensure compliance with safety, tidiness, and sampling policies.
10. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Strong communication skills.
6. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career development within the luxury beauty industry.

Sephora fosters an inclusive and dynamic work environment, encouraging innovation and collaboration among its employees. As part of the LVMH group, Sephora offers a unique blend of prestige and creativity, providing employees with opportunities for growth and development in a supportive and diverse setting.