Sephora Operations Consultant

Markham • Canada

Saturday, December 20, 2025

Sephora, a leader in global beauty retail, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty retailing, Sephora offers a diverse range of products from classic and emerging brands, providing a unique shopping experience for its clientele. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages professional growth and development.

1. Collaborate with the Operations Supervisor to maintain stockroom organization and merchandise updates.
2. Provide friendly, professional, and knowledgeable service to clients during store business hours.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
4. Maintain standards of cleanliness and organization within the cashier zone.
5. Assist in maintaining Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
6. Perform shipment receipt and processing efficiently, and organize stockroom per company standards.
7. Process transfers, damages, and testers according to company standards.
8. Ensure safety and tidiness standards are respected and maintained at all times.
9. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or Store Manager.
10. Ensure compliance with sampling policies and procedures and participate in inventory control.
11. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, particularly in stockroom operations.

High School diploma or equivalent.

Compensation ranges between CAD$19.20 - CAD$22.60 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada fosters an inclusive and dynamic work environment, emphasizing transparency, efficiency, and employee development. The company is committed to providing reasonable accommodation to applicants with disabilities or medical conditions.