Sephora Operations Consultant

Markham • Canada

Sunday, September 14, 2025

Sephora, a distinguished entity within the LVMH Moet Hennessy Louis Vuitton conglomerate, is renowned for its pioneering approach in the beauty sector. With an extensive collection of prestigious products and a commitment to unbiased expert service, Sephora has established itself as a leader in interactive retail environments. The brand operates approximately 1,900 stores across 29 countries, with a significant presence in North America, including over 360 stores. Sephora's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to maintain stockroom organization and merchandise updates.
2. Provide friendly, professional, and knowledgeable service to clients during store hours.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
4. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
5. Participate in programs to reduce shortage and loss.
6. Perform timely shipment receipt and processing.
7. Organize and maintain the stockroom according to company standards.
8. Process transfers, damages, and testers per company guidelines.
9. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Ability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters an innovative and dynamic work environment, encouraging creativity and collaboration among its employees. As part of the LVMH group, Sephora is committed to excellence and leadership in the luxury retail sector.