Sephora Operations Consultant

Laval • Canada

Friday, October 10, 2025

Sephora, a subsidiary of the prestigious LVMH Group, is a trailblazer in the beauty industry, renowned for its extensive range of luxury products, unbiased expert services, and innovative shopping environment. With approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America, Sephora continues to expand its influence. The North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide professional and courteous customer service during store hours.
2. Assist in training cashiers and mobile register operators.
3. Maintain cleanliness and organization in the cashier area.
4. Apply Sephora's merchandising concepts and participate in loss prevention programs.
5. Receive and process deliveries promptly.
6. Organize and maintain the warehouse according to company standards.
7. Manage transfers, damaged products, and demonstrators as per company guidelines.
8. Report missing or damaged visual elements to the operations supervisor.
9. Ensure adherence to safety and cleanliness standards at all times.
10. Report inventory issues to supervisors or store management.
11. Enforce sample policies and participate in inventory audits.
12. Receive training to perform cashier duties as needed.

1. Strong customer service skills
2. Ability to maintain organization and cleanliness
3. Familiarity with merchandising concepts
4. Attention to detail
5. Effective communication skills

Beginner level experience is acceptable.

Sephora offers a dynamic work environment with opportunities for professional growth and development.

Sephora fosters an interactive and innovative workplace culture, emphasizing inclusivity, creativity, and a commitment to excellence in the beauty industry.