Sephora Operations Consultant

Laval • Canada

Friday, September 5, 2025

Sephora, a distinguished subsidiary of the esteemed LVMH Group, stands as a vanguard in the luxury beauty sector, offering an extensive array of premium products, unbiased expert services, and an engaging shopping environment. With a robust presence of approximately 1,900 stores across 29 countries, including a burgeoning network of 360 locations in North America, Sephora continues to redefine the beauty retail experience. The brand's North American headquarters is strategically located in San Francisco, complemented by corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure efficient warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Contribute to the training of cash wrap hosts and consultants.
4. Maintain cleanliness and organization standards in the cash wrap area.
5. Assist in implementing Sephora's merchandising concepts.
6. Participate in programs aimed at reducing shrinkage and loss.
7. Receive and process deliveries promptly.
8. Manage warehouse organization and maintenance in line with company standards.
9. Handle transfers, damaged products, and testers according to company policies.
10. Inspect visual elements and report any discrepancies to the Operations Supervisor.
11. Ensure compliance with safety and cleanliness standards at all times.
12. Report inventory issues and concerns to supervisors or store management.
13. Enforce policies and procedures regarding samples.
14. Participate in inventory audits.
15. Designated consultants may receive training to perform cash wrap host duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Attention to detail
5. Ability to work collaboratively in a team environment

Beginner level experience required.

Comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within a global luxury group.

Sephora fosters an innovative and inclusive culture that encourages creativity and collaboration. As part of the LVMH family, employees are immersed in a dynamic environment that values excellence, diversity, and the pursuit of beauty.