Sephora Operations Consultant

Laval • Canada

Thursday, June 19, 2025

Sephora, a subsidiary of the prestigious LVMH group, stands as a trailblazer in the luxury beauty sector, offering an extensive array of high-end products, expert services, and an interactive shopping experience. With approximately 1,900 stores across 29 countries, including a growing network in North America, Sephora continues to expand its influence in the beauty industry. The North American headquarters are located in San Francisco, with corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Contribute to the training of cash hosts and consultants on registers and mobile registers.
4. Maintain cleanliness and organization standards in the cash area.
5. Assist in implementing Sephora's merchandising concepts.
6. Participate in programs aimed at reducing shortages and losses.
7. Receive and process deliveries promptly.
8. Manage warehouse organization and maintenance according to company standards.
9. Handle transfers, damaged products, and demonstrators in line with company protocols.
10. Verify visual elements and report missing or damaged items to the Operations Supervisor.
11. Ensure compliance with safety and cleanliness standards at all times.
12. Report stock issues and concerns to supervisors or store managers.
13. Enforce policies and procedures regarding samples.
14. Participate in stock audits.
15. Designated consultants will receive training to perform cash host functions.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Ability to work collaboratively in a team environment
5. Attention to detail
6. Effective communication skills

Previous experience in retail operations or a similar role is preferred.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the global luxury beauty industry.

Sephora fosters an innovative and inclusive workplace culture that encourages creativity and collaboration. As part of the LVMH group, employees are part of a global network that values excellence and diversity.