Sephora Operations Consultant

Laval • Canada

Tuesday, May 6, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) conglomerate, stands as a trailblazer in the beauty industry. Renowned for its extensive range of luxury products, expert services, and interactive shopping environment, Sephora operates approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America. With its North American headquarters in San Francisco and corporate offices in New York, Montreal, and Toronto, Sephora continues to innovate and lead in the beauty retail sector.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandising updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile register consultants.
4. Maintain cleanliness and organization standards in the cashier area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Organize and maintain the warehouse according to company standards.
8. Manage transfers, damaged products, and testers in line with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are upheld at all times.
11. Report inventory issues and concerns to supervisors or store management.
12. Enforce sample policies and participate in inventory audits.
13. Receive training to perform cashier duties as needed.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Attention to detail
5. Effective communication skills

Relevant experience in retail operations or a similar environment is preferred.

Employees enjoy a dynamic work environment, opportunities for professional growth, and access to a wide range of beauty products.

Sephora fosters an innovative and inclusive workplace culture, emphasizing professional development, diversity, and a passion for the beauty industry. Employees are encouraged to bring creativity and enthusiasm to their roles, contributing to a collaborative and vibrant work environment.