Sephora Operations Consultant

Laval • Canada

Sunday, March 9, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty industry. Renowned for its extensive array of prestigious products and expert, unbiased service, Sephora offers an interactive shopping experience that is both innovative and engaging. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, particularly in North America, where it operates over 360 stores. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, and organize stockroom according to company standards.
5. Process transfers, damages, and testers as per company guidelines.
6. Ensure safety and tidiness standards are consistently met.
7. Communicate inventory issues to supervisors or store management.
8. Participate in inventory control and ensure compliance with sampling policies.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills and ability to multitask.
3. Effective time management and problem-solving abilities.
4. Excellent communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with the opportunity to engage with a wide range of beauty products.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and a commitment to excellence in the beauty industry. Employees are encouraged to engage with clients and products creatively, contributing to a vibrant and supportive environment.