Sephora Operations Consultant

Laval • Canada

Friday, February 21, 2025

Sephora, a subsidiary of the prestigious LVMH Group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative retail environment. With approximately 1,900 stores across 29 countries, including a rapidly expanding presence in North America, Sephora continues to redefine the beauty shopping experience. The North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and execute merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cash wrap hosts and consultants on register operations.
4. Maintain cleanliness and organization standards in the cash wrap area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and testers in compliance with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure safety and cleanliness standards are consistently met.
11. Report inventory issues and concerns to supervisors or store management.
12. Enforce sample policies and procedures.
13. Participate in inventory audits.
14. Designated consultants may receive training to perform cash wrap host duties.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Effective communication skills
5. Ability to work collaboratively in a team environment

No specific experience required, but prior retail or customer service experience is advantageous.

Employees enjoy access to a dynamic work environment, opportunities for professional development, and a generous employee discount on products.

Sephora fosters an inclusive and dynamic workplace culture, emphasizing innovation, collaboration, and a passion for beauty. The company values diversity and encourages employees to express their individuality while contributing to a shared vision of excellence.