Sephora Operations Consultant

Laval • Canada

Thursday, February 20, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty industry, renowned for its extensive range of premium products, expert services, and innovative retail experiences. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, particularly in North America, where it operates over 360 stores. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and adhere to Sephora's merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Perform shipment receipt and processing in a timely manner, and organize stockroom according to company standards.
6. Process transfers, damages, and testers per company standards, and communicate any inventory issues to supervisors.
7. Ensure compliance with sampling policies and procedures.
8. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment. Opportunity for career growth within a leading luxury brand.

Sephora fosters an interactive and innovative shopping environment, emphasizing unbiased expert service and a commitment to maintaining high standards of cleanliness and organization. The brand values flexibility and adaptability in its workforce, encouraging a dynamic and engaging workplace culture.