Sephora Operations Consultant

La Salle • Canada

Tuesday, December 17, 2024

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation in the beauty industry. Renowned for its extensive range of prestige products and expert, unbiased service, Sephora offers an interactive shopping environment that is both engaging and cutting-edge. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, including over 360 stores across North America. The brand's commitment to excellence is reflected in its dynamic work culture and its dedication to providing unparalleled customer experiences.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Assist in maintaining Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom per company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
9. Ensure safety and tidiness standards are respected and maintained at all times.
10. Communicate inventory issues/concerns to Supervisors, Assistant Managers, or Store Manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control.
13. Be cross-trained in cashier functions.

1. 1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.
2. High School graduate or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to the needs of clients and the business.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.

High School graduate or equivalent.

Flexible work schedule including evenings, weekends, and holidays.

Sephora fosters a vibrant and innovative workplace culture, emphasizing personal growth, teamwork, and a commitment to excellence. Employees are encouraged to embrace creativity and are provided with opportunities for career advancement within a supportive and dynamic environment.