Sephora Operations Consultant

Kelowna • Canada

Sunday, August 24, 2025

Sephora, a distinguished entity under the umbrella of LVMH Moet Hennessy Louis Vuitton, stands at the forefront of the beauty industry. Renowned for its extensive array of prestige products, expert service, and innovative retail environment, Sephora operates approximately 1,900 stores across 29 countries. With a strong presence in North America, Sephora's operations are anchored by its headquarters in San Francisco, complemented by corporate offices in New York, Montreal, and Toronto.

1. Provide exemplary client service, ensuring a friendly, professional, and knowledgeable experience during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Efficiently perform shipment receipt and processing, and organize the stockroom according to company standards.
5. Process transfers, damages, and testers, ensuring compliance with company protocols.
6. Communicate inventory issues to the Operations Supervisor or Store Management.
7. Participate in inventory control and programs to reduce shortage and loss.
8. Ensure compliance with sampling policies and procedures.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational capabilities.
3. Ability to multitask while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.85 and CAD$24.80, contingent upon qualifications and experience.

Flexible work schedule, opportunities for professional development, and a dynamic work environment.

Sephora fosters an inclusive and dynamic workplace culture, emphasizing innovation, collaboration, and excellence in client service. Employees are encouraged to engage in continuous learning and development, contributing to a vibrant and supportive community.