Sephora Operations Consultant

Kelowna • Canada

Wednesday, August 6, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a global leader in the beauty retail industry, renowned for its extensive range of prestige products, expert service, and innovative shopping experience. With over 1,900 stores in 29 countries, Sephora continues to expand its presence, including more than 360 locations across North America. The company is headquartered in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exceptional customer service and assist clients during store hours.
2. Support training of cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Assist in upholding Sephora's merchandising standards.
5. Participate in programs to reduce inventory loss.
6. Efficiently process shipments and maintain stockroom organization.
7. Handle transfers, damages, and testers according to company policies.
8. Ensure safety and tidiness standards are consistently met.
9. Communicate inventory issues to supervisors and management.
10. Adhere to sampling policies and procedures.
11. Participate in inventory control activities.
12. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Strong computer, arithmetic, and organizational skills.
2. Ability to multitask while addressing client and business needs.
3. Effective time management and problem-solving abilities.
4. Excellent communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom role.

High School diploma or equivalent.

Compensation ranges between CAD$19.85 - CAD$24.80, depending on qualifications and experience.

Competitive compensation with opportunities for career advancement within a global leader in the beauty industry.

Sephora fosters an inclusive and dynamic work environment that encourages innovation and collaboration. As part of the LVMH group, employees benefit from a culture that values creativity and excellence.