Sephora Operations Consultant

Kelowna • Canada

Tuesday, April 1, 2025

Sephora, a distinguished entity within the LVMH Moet Hennessy Louis Vuitton conglomerate, stands as a vanguard in the beauty retail sector. Renowned for its extensive range of prestige products and innovative retail experiences, Sephora operates approximately 1,900 stores across 29 countries, including over 360 locations in North America. The brand's commitment to excellence is further exemplified by its robust online presence, which serves as a major sales channel.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora's merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom per company standards.
7. Process transfers, damages, and testers according to company standards.
8. Ensure safety and tidiness standards are respected and maintained.
9. Communicate inventory issues or concerns to supervisors or management.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control.
12. Cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Ability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.40 - CAD$22.80, contingent on qualifications and experience.

Sephora offers a dynamic work environment with opportunities for professional growth and development.

Sephora fosters an inclusive and innovative workplace culture, emphasizing collaboration, diversity, and a commitment to excellence in the beauty industry.