Sephora Operations Consultant

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic work environment where creativity and diversity are celebrated, providing employees with opportunities for growth and development within the global beauty industry.

1. Collaborate with the Operations Supervisor to maintain stockroom organization and merchandise updates.
2. Provide friendly, professional, and knowledgeable service to clients during store business hours.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
4. Maintain cleanliness and organization within the cashier zone, adhering to Sephora’s merchandising concepts.
5. Participate in programs to reduce shortage and loss.
6. Perform shipment receipt and processing efficiently, organizing and maintaining the stockroom per company standards.
7. Process transfers, damages, and testers according to company standards.
8. Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
9. Ensure safety and tidiness standards are consistently met.
10. Communicate inventory issues to supervisors, assistant managers, or the store manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Ability to multitask while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$17.70 - CAD$22.15 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora fosters a vibrant and inclusive workplace culture that values creativity, diversity, and innovation. Employees are encouraged to express their individuality while contributing to a collaborative and supportive team environment.